Store Policies
Payment Methods
We accept Visa, MasterCard, American Express, Discover, Apple Pay, Zelle, and Wire Transfers.
Terms and Conditions
All sales are final and nonrefundable.
You have 30 days to exchange your item or return for store credit.
We sell new, pre-owned, antique, and estate jewelry. All items are described to the best of our ability, and we guarantee all written descriptions and conditions.
Shipping
We ship with USPS Priority & Express, FedEx, and UPS.
U.S. Shipping Only
Testimonials
★★★★★Cheryl M.Tony took good care of us. He had the best price for buying silver. He was fair and kind. I would go back to sell jewelry.
★★★★★Monique C.Amazing Amazing Service to start with!! Brought my wedding ring set in to get a much needed resize, they were so helpful from the start. My ring was ready within a few hours. My ring was perfectly sized and they cleaned it as well. Highly recommend AAA family gems. I'll sure be coming back for future needs.
★★★★★KK C.I had a great experience recently at AAA Family Gems. Tony is professional, knowledgable, quick, up-front, and kind. I sold 2 diamond bracelets to him and the transaction was smooth and simple. Price is fair. No game and haggle necessary. I could not recommend this place more. I will be back for sure hopefully next time I will be buying something nice. This place is a GEM! Thank you.
★★★★★Author's nameAdd customer reviews and testimonials to showcase your store’s happy customers.
Los Angeles, CA
★★★★★Ginger S.I had a necklace that broke.. it was not worth a whole lot but very sentimental. I've seen AAA Family Gems recommended several times online when people ask for jewelry places, so I took a chance and stopped by today with my necklace. They were super nice, and repaired my necklace in about 5 mins for a VERY reasonable price. They even polished it up for me! I will definitely be back to browse their beautiful inventory and will 100% recommend their services to others.
★★★★★Tommy P.We were recommended to AAA Family Gems by a coworker who has been a client for 20 plus years. I admit, I was a bit apprehensive shopping for a new wedding band for my wife because I have so little knowledge in this area. We walked in the Tustin Jewelry Mart and the first thing we noticed is they were clearly the most busy... not even close. We were happy to wait because it was important for me to hear the conversations. Cliche I know, but every customer there was a repeat customer and they knew them by name. Some were buying new things, others wanted an upgrade, and another was simply in the area and wanted to say hello. When my wife and I talked to Donna she was gracious and not the least bit pushy. She introduced us to her husband and brother... all great people. We reset our stone to a new band, added a few more pieces and then my mother in law came... She brought in her old gold, received more for it than her "own jeweler" offered, resized her band... fixed her wedding ring. Goodness, I could go on but you get the point. A wonderful experience with honest, caring, and fair owners. You don't stay in business this long if your not doing a lot of things right. Thanks and all the best!